Accessibility Statement

Gardeners Limehouse Accessibility Statement

Gardeners Limehouse is committed to providing an accessible and inclusive experience for all customers, visitors, and website users in the Limehouse area. This Accessibility Statement explains the measures we take to support accessibility, the standards we aim to meet, and how you can contact us with any accessibility-related requests or feedback.

Our Commitment to Accessibility

We aim to make our services, information, and online content accessible to as many people as possible, including disabled people and those using assistive technologies. Our goal is to ensure that people in Limehouse and surrounding communities can access information about our gardening services, locations, and support without unnecessary barriers.

We are working towards meeting the Web Content Accessibility Guidelines WCAG 2.1 at Level AA. These internationally recognised guidelines explain how to make web content more accessible for people with disabilities, and more user friendly for everyone.

WCAG 2.1 AA Compliance

Our aim is that key pages and features of the Gardeners Limehouse website follow WCAG 2.1 AA success criteria as closely as possible. This includes areas such as:

Providing sufficient colour contrast for text and interactive elements so that content is readable for people with visual impairments

Using clear and descriptive headings and labels to support navigation and understanding of content

Ensuring text can be resized using browser tools without loss of functionality

Supporting accessible forms so that users can request gardening services in Limehouse without unnecessary barriers

Reducing the reliance on images of text, and providing meaningful alternatives where images are essential

Screen-Reader and Assistive Technology Support

The Gardeners Limehouse website is designed to support people who use screen-readers and other assistive technologies. We aim to:

Provide meaningful alternative text for informative images so that screen-reader users understand the purpose of visual content

Use clear page titles and headings so assistive technology users can move quickly to the information they need

Maintain a logical reading order so that content is announced in a sensible sequence

Avoid using content that relies solely on colour or visual cues to convey important information

We test pages with assistive technologies where possible and continually seek ways to improve support for users in the accessible Gardeners Limehouse area.

Keyboard Navigation

The website is intended to be fully usable with a keyboard alone, without the need for a mouse or touch input. This is important for people with mobility impairments and many other users. We work to ensure that:

All interactive components such as menus, forms, and buttons can be reached using the Tab key and activated with standard keyboard controls

The keyboard focus is visible and clearly highlighted as users move through the page

The order of focus is logical and follows the visual layout of the page

There are no unexpected keyboard traps that prevent users from leaving a component or section

Ongoing Improvements

Accessibility is an ongoing process, and we regularly review our site to identify and fix issues that may affect users in Limehouse and beyond. As our gardening services and online content grow, we will continue to improve our templates, design patterns, and content to better support accessibility.

Some older content or third party features may not yet fully meet our accessibility goals. Where this is the case, we work to provide accessible alternatives or plan improvements for future updates.

Requesting Assistance and Providing Feedback

If you experience any difficulty accessing information on the Gardeners Limehouse website, or if you need information in a different format, you can contact us and request support. Examples of alternative formats may include large print descriptions of our gardening services, plain language explanations, or alternative ways to book a gardening visit in the Limehouse area.

When you contact us with an accessibility request, please describe the page or content you are trying to use, any assistive technology you rely on, and the nature of the problem. This helps us resolve the issue more quickly and improve the experience for other users.

We welcome feedback about accessibility from all users, including disabled people, carers, and organisations in the accessible Gardeners Limehouse community. Your comments help us find issues we might have missed and plan meaningful improvements.

Review of This Statement

This Accessibility Statement will be reviewed regularly to reflect any changes in the Gardeners Limehouse website, our services, and the standards we follow. As we continue to enhance accessibility and usability for everyone in Limehouse, we will update this statement to keep it accurate and helpful.